She's had the box for about a week, and here's what she had to say:
I had the boondock saints in my instant queue, but after set-up nothing happened, so I couldn't get it to the box. TV kept saying "go to netflix and put something on your queue." Netflix kept saying "you can't watch movies on your Mac." I forgot the part about rolling cursor over title slowly so "add to instant queue" came up as an option. Finding something to PUT in my queue has been a challenge - nothing current or fun seems to be on the list, though it is rather hard to tell. I've watched 4 things so far, including the boondock saints.... Works well, and we'll see what I can find on the list...So there you have it. Sounds like the limited library might be the only issue, after learning the interface.